At Viscent Orthopedic Solutions, our mission is to help full-service orthotic practices realize their full potential for patient care and business growth. We own and operate a growing network of orthotic practices, as well as provide practice consulting services to independent orthotic practices nationwide.
With more than 70 years of DME industry experience, the Viscent team possesses both the knowledge and the tools to help full-service orthotic practices realize their goals for improved health care delivery, practice efficiency and financial performance. Plus, because we are able to monitor the success of our methods through the orthotic practices we own and operate, we are able to continuously refine our approach to benefit our consulting clients.
John A. Krier
President
John Krier has a broad-based healthcare industry background that includes business strategy, financial leadership, regulatory compliance, operations management and technology development for medical device manufacturers, disease management firms, healthcare providers and pharmaceutical companies. He has served both in-house in roles such as Chief Operating Officer and Chief Financial Officer, as well as the role of outside expert providing guidance for more than eight years in various positions at Deloitte and Touche and most recently as an independent consultant. John is a Certified Public Accountant, licensed in California and Minnesota and a member of the American Institute of Certified Public Accountants and the Minnesota and California State Board of Accountancies.
“Driving success in orthopedic organizations is a passion,” explains John. “I am deeply committed to this industry – having spent time as an operator of the business deep in the intake, authorizations, coding, collections, inventory, financial analysis and executive management positions. It’s exciting to be leading a team that is as dedicated as I am to helping practices reach their true potential. I’m impressed every day by the professional commitment and responsiveness I see around me – it is a true reflection of Viscent’s dedication to our practices and clients.”
Tammy Wood
Vice President of Operations
During her 15-year tenure in the healthcare industry, Tammy Wood has built a broad-based reimbursement knowledge of providers, payors, and regional insurance coordination; insight into compliance issues; and an in-depth understanding of practice management, practice development and operations.
“It’s very exciting to be part of the Viscent team because our services are truly helping practices realize their full potential,” says Tammy. “Personally, I’m passionate about providing the kind of healthcare that improves the overall quality of peoples lives. It’s my job to help Viscent’s practices and clients realize that vision by developing processes and finding efficiencies that streamline the organization and enable us all to do a better job for our patients.”
Tammy is also an active member of the American College of Healthcare Executives and the Case Management Society of America.
Cynthia Henderson, OTC, CO
Director of Clinical Operations
Cynthia Henderson has been an orthopedic allied health professional for more than three decades. Actively involved since 1984 in leadership roles in The National Association of Orthopaedic Technologists, the American Academy of Orthopeadic Surgeons Allied Health Group, the American Academy of Orthotists and Prosthetists, the Orthotics and Prosthetics Association of Oklahoma and the Orthopedic Trauma Association, Cynthia has been at the industry forefront. She is a sought-after lecturer on issues of casting/splinting and coding, and her “casting skills” program is still taught to practitioners across the United States.
“Through my involvement in various industry associations, I’ve had the good fortune to be able to share my experiences and skills as an orthopaedic allied health professional with audiences across the world,” says Cynthia. “I love to teach. That’s why what we’re doing at Viscent is so rewarding to me – everyday helping others in our industry learn how to deliver the best care and have the most successful practices possible.”
Andy Moreno
Director of Revenue Management
Andy is responsible for the operations in our central billing office, contract-reimbursement analysis and providing guidance to local operations leaders on revenue cycle management challenges created by the ever changing landscape of payer rules and regulations.
Andy is a results-driven and accomplished health care business leader with 18 years of experience with Fortune 500 and upstart, growth companies. This experience provides him a unique strategic and tactical perspective to develop, implement and maintain processes to ensure the growth of a company’s revenue and cash initiatives.