What insurance companies do you accept?
- Medicare
- Medicaid
- Blue Cross Blue Shield
- United Healthcare
- Aetna
- Cigna
- PHCS
- Humana
- Workers’ Compensation
- We are contracted with many other carriers, if you don’t see yours listed please call to verify that we are contracted with your insurance company via (866) 851-8810.
Why am I getting a bill from Dallas, Texas?
- Our Central Billing Office is located in Dallas (Plano), TX. You can reach us at 866.851.8810 with any billing questions you may have.
Where can I mail my payment or my insurance information?
- Payments or new insurance information can be sent to us at:
Viscent
PO BOX 847092
Dallas, TX 75284-7092
Why am I getting a bill? I paid my co-pay at the doctor’s office.
- Our services are separate from your doctor. The co-payment you have made is for the doctor’s services, not the product that was provided to you. Each insurance company has different guidelines as to what durable medical equipment is covered and the benefits. You will be billed for the amount determined by your insurance company after they have completed processing of the claim.
Can I pay my bill online?
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